Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Please note that during high-demand periods (sales, holidays, or promotions), processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on your location and external factors such as customs delays or courier disruptions.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
International Shipping
We ship worldwide. However, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are determined by your local customs office and are not included in our shipping fees.
Delays & Issues
While we strive to deliver your order on time, delays may occur due to:
- Weather conditions
- Customs processing
- Courier service disruptions
We are not responsible for delays caused by these external factors, but we will do our best to assist you in tracking your package.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not liable for lost or stolen packages confirmed as delivered by the carrier. If you believe your package is lost, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us at:
[arabcraftofficial@gmail.com]